Last updated: 8 February 2026

This Privacy Policy explains how Balanced Path collects, uses, and protects your personal data, in line with UK data protection law.

1. Who We Are

Balanced Path is the data controller for the personal data described in this policy.

Contact email: [insert your email address]
Country: United Kingdom

2. Personal Data We Collect

We may collect and process:

Name

Email address

Booking and scheduling information

Coaching session notes (kept privately)

Website usage data (via Google Analytics, where enabled)

We do not store payment card details.

3. Special Category Data

Coaching conversations may involve wellbeing-related information, which can be classed as special category data under UK GDPR.

Where this occurs, we rely on your explicit consent, which you may withdraw at any time.

4. How We Use Your Data & Legal Basis

We use your personal data to:

Deliver coaching services (contract)

Manage bookings and communication (contract / legitimate interests)

Keep business and accounting records (legal obligation)

Send occasional updates or newsletters (consent)

Improve the website and understand usage (consent for non-essential cookies)

5. Email Communications

If you sign up to receive emails, you can unsubscribe at any time using the link in any email or by contacting us.

We do not sell or rent your data.

6. Sharing Your Data

Your data may be processed by trusted third-party services used to run the business, including:

Website hosting provider

Scheduling tools

Video conferencing tools

Stripe (payments)

Email marketing platform

Google Analytics

These providers only process data as necessary to provide their services.

7. International Transfers

Some service providers may process data outside the UK. Where this happens, appropriate safeguards are used in line with UK GDPR.

8. Data Retention

We keep personal data only as long as necessary:

Coaching notes: kept privately and reviewed periodically

Business and financial records: retained as required by UK law

Marketing data: until you unsubscribe or request deletion

9. Your Rights

You have the right to:

Access your personal data

Request correction or deletion

Withdraw consent

Object to certain processing

Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Cookies & Analytics

This website uses cookies for functionality and, where enabled, analytics.

Non-essential cookies (such as Google Analytics) are only used with your consent, which you can manage via the cookie banner or browser settings.

11. Security

Reasonable technical and organisational measures are in place to protect your data. No online system can be guaranteed to be completely secure.

12. Changes to This Policy

This Privacy Policy may be updated from time to time. The “last updated” date reflects the latest version.